Patty Bates-Ballard is Creative Director and Owner of WordSmooth, co-author of the book Navigating Diversity, and developer of the Socha workshop series. Previously the Diversity Director for the Greater Dallas Community Relations Commission, she has worked in the field of multi-cultural relations for over 20 years. An advocate of respect for the earth and its people, Patty has written extensively on diversity, ecology, wellness and politics. She also develops grant proposals and marketing materials for a wide range of care based, nonprofit organizations.

Patty's experience as a conflict resolution specialist, diversity trainer, mediator and mother of two boys has helped her develop an honest and effective communication style that engages the listener. Her faith, combined with her involvement in civil rights efforts, has given her a deep appreciation and respect for diversity that informs all of her endeavors. Patty's "Socha" diversity + effectiveness workshop series helps school districts, corporations, governmental agencies and non-profits "Sow, Cultivate, and Harvest" their organizations' full potential. Patty received degrees in Psychology and Philosophy from Austin College.
Jeanae Beal is the Senior Trainer for WordSmooth's Socha program. A presenter of the Socha programs since 2002, her career spans 30 years from teacher to elementary principal to a central level administrator all in public education. She worked for Dallas ISD for 14 years (the last six as a principal); Cambridge Public Schools in Cambridge, MA for one year as an assistant principal; and Duncanville ISD for 15 years (five as principal, ten years as central administrator – ranging from special education director to assistant superintendent).   

As a volunteer with the Greater Dallas Community  Relations  Commission, she provided diversity training for a number of organizations in the Dallas/Ft. Worth area, including United Way, the City of Coppell and Mesquite ISD. Jeanae received her Bachelor of Science degree in Elementary  Education  from Stephen F. Austin University in Nacogdoches, Texas and her master degree from Prairie View A & M University. In her spare time Jeanae enjoys working out. Active in the Children’s Ministry at Friendship-West Baptist Church, her life goal is to make a positive difference in the lives of people.
WordSmooth offers a wide range of writing, editing and consultation services to corporations, non-profit organizations, and individuals. WordSmooth works with clients in the DFW area and all over the world.

Located in Dallas, Texas, WordSmooth is known for our engaging personnel and commitment to excellence. With 20+ years of diverse experience, WordSmooth offers inclusive communi- cations for just about any need you may have.
The WordSmooth Team
Interested in joining our team? Please contact us today to discuss the possibilities!
Now available
The book by Patty Bates-Ballard and Gregory Smith: Navigating Diversity
 "Very few people push me motivationally because usually I feel like I am already going full throttle. Thank you for being a leader in the gospel of diversity. You have helped me not only reach out to the urban communities but to the world through this book."

Rayvon L. Walker
Duncanville, TX

"It’s wonderful working with Patty because she knows exactly how to put the words together to get the message across. She’s also so easy to work with – she’s very accessible and flexible, and making changes is never a problem. She helped us create a website and a marketing postcard and email that have increased our visibility and our business. We definitely will be using WordSmooth for our ongoing communications needs."

- Edna Ditaranto
Owner, Portuguese Translation Specialists
Paramus, NJ
For bios of additional members of our team, click on the photos below.
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WordSmooth Operational Values
WordSmooth's consultant team left to right standing: Elva Hernandez, Barbara Cole, Juan Prieto, Jeanae Beal, Gregory Smith, Camille DeSalme, Gregory Jones. Seated: Patty Bates-Ballard, Sheryl Taylor Thompson.
Patty Bates-Ballard                 Charles T. Wicker                     Camille DeSalme                Julius Awafong
Writing Team
Consultant / Training Team
Clear, compelling, culturally competent communications
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