WordSmooth can help you communicate in a highly effective, inclusive, and results-oriented manner. 
  • Important emails and communications
  • Web content
  • Grant proposals and reports
  • Meeting facilitation
  • Power Point presentations
  • Diversity education 
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Wondering about the cost of something specific? Contact us today for a free estimate.
Use "People First Language" when referring to a person's medical or other temporary condition. 

The phrase "People with disabilities" describes what a person has, while "disabled people" describes who a person is. "People living with HIV-AIDS," "people experiencing homelessness," and "children receiving special education services" are other examples of people-first language.  

We are not our disabilities or conditions, so please put the person first!

Diversity + Effectiveness Training
"...I'm truly amazed. The three modules used were most effective as they dealt with stereotypes, flexibility in solving challenges, and the understanding to reduce prejudices and biases."   
- John W. Washington, Assistant Superintendent, 
Garland ISD [Read the complete letter here.]

Written Communication
"Patty is phenomenal.  With mere introductory words from me and a few pictures she was able to create a website that not only fit my needs but reflected me in such a way that it appeared she knew me personally. She moved so quickly on the project that I had to catch up with her.  She instinctively conceptualized what I would never have been able to articulate and delivered beyond my expectations."
Judge Cheryl Lee Shannon, Dallas, TX

Read more customer testimonials here.
What Is Communication?

"The two words 'information' and 'communication' are often used interchangeably, but they signify quite different things. Information is giving out; communication is getting through."
   -Sydney J. Harris
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Inclusive Communication Tip:
Customer Testimonials
Culturally Compatible Education
Dallas Children's Theater
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  • Individuals receiving diversity education
  • Diversity workshops delivered
  • New trainers trained
  • New training programs developed
  • $ in grants raised for non-profits
  • Grant proposals and reports developed
Accomplishments 2010-2014
Do your communications need a little smoothing out? WordSmooth can help you communicate clearly, inclusively, and effectively in today's increasingly diverse environment.
"This program will meet and exceed your expectations!"
- Dr. Jerry Cook
Former Superintendent
Duncanville ISD

Diversity Education
Meet our newest 
team member, 
Charles T. Wicker
Get the book Navigating Diversity by WordSmooth owner Patty Bates-Ballard and Gregory Smith.
Clear, inclusive communications
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"Three for One: Answers to The Charleston Church Massacre"

​Maybe we can't eliminate the racist messages in our society, but we can do a much better job of drowning them out with positive messages in every medium... Our goal is for every young person in America to experience three positive messages for every negative one. Read more and make your personal commitment!