organization with clear, compelling, and culturally competent communication.
  • Web content
  • Emails and letters
  • Grant proposals and reports
  • Meeting facilitation
  • Power Point presentations
  • Communications learning sessions 
© 2017, WordSmooth. All rights reserved.

Wondering about the cost of something specific? Contact us today for a free estimate.
Use "People First Language" when referring to a person's medical or other temporary condition.

The phrase "People with disabilities" describes what a person has, while "disabled people" describes who a person is. "People living with HIV-AIDS," "people experiencing homelessness," and "children receiving special education services" are other examples of people-first language. 

We are not our disabilities or conditions, so please put the person first!

Communications Learning Programs
"...I'm truly amazed. The three modules used were most effective as they dealt with stereotypes, flexibility in solving challenges, and the understanding to reduce prejudices and biases." 
- John W. Washington, Assistant Superintendent,
Garland ISD [Read the complete letter here.]

Written Communication
"Patty is phenomenal. With mere introductory words from me and a few pictures she was able to create a website that not only fit my needs but reflected me in such a way that it appeared she knew me personally. She moved so quickly on the project that I had to catch up with her. She instinctively conceptualized what I would never have been able to articulate and delivered beyond my expectations."
Judge Cheryl Lee Shannon, Dallas, TX

Read more customer testimonials here.
What Is Communication?

"The two words 'information' and 'communication' are often used interchangeably, but they signify quite different things. Information is giving out; communication is getting through."
 -Sydney J. Harris
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Our newest client
Inclusive Communication Tip:
Customer Testimonials
Dallas Children's Theater
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  • Individuals who received inclusive communications education
  • Communications sessions delivered
  • New trainers trained
  • New sessions developed
  • $ in grants raised for non-profits
  • Grant proposals and reports developed
Accomplishments 2010-2016
Do your communications need a little smoothing out? Whether spoken or written, WordSmooth can help you communicate effectively in our diverse world.

We can strengthen your
"This program will meet and exceed your expectations!"
- Dr. Jerry Cook
Former Superintendent
Duncanville ISD

Harvesting Respect Communications Learning Sessions 
Meet our newest
team member, 
Camille DeSalme
Get the book Navigating Diversity by WordSmooth owner Patty Bates-Ballard and Gregory Smith.
Clear, compelling, culturally competent communications
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"Three for Every One: Answers to The Charleston Church Massacre"

Our goal is for every young person in America to experience three positive messages for every negative one. Read more and make your personal commitment!