Do your communications need a little smoothing out? WordSmooth can help you communicate clearly, inclusively and effectively in today's increasingly diverse environment. If you have something important to say, whether through email, website, article, book, presentation, telephone call or face to face exchange, WordSmooth can help you say it in a highly effective, inclusive and results-oriented manner.
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"That's what I meant to say"
Use "People First Language" when referring to someone's medical or temporary condition.
"People with disabilities" describes what a person has, while "disabled people" describes who a person is. We are not our disabilities, so put the person first!
"Patty is phenomenal. With mere introductory words from me and a few pictures she was able to create a website that not only fit my needs but reflected me in such a way that it appeared she knew me personally. She moved so quickly on the project that I had to catch up with her. I sent preliminary information one day and by the following day the site was up. She instinctively conceptualized what I would never have been able to articulate and delivered beyond my expectations."
- Judge Cheryl Lee Shannon, Dallas, TX
"It’s wonderful working with Patty because she knows exactly how to put the words together to get the message across. She’s also so easy to work with – she’s very accessible and flexible, and making changes is never a problem. She helped us create a website and a marketing postcard and email that have increased our visibility and our business. We definitely will be using WordSmooth for our ongoing communications needs."
- Edna Ditaranto
Paramus, NJ
New!
Diversity + Effectiveness
Workshops
Do you need a fresh take on diversity training? Our Socha diversity + effectiveness workshops are designed to "Sow, Cultivate and Harvest your organization's full potential."
Combining diversity and organizational effectivness skills, Socha workshops double your outcomes for the time invested.
"This program will meet and exceed your expectations! The Socha curriculum itself is of high quality and is tremendously thought provoking. And Jeanae Beal’s presentation style truly brings value added to the curriculum."
- Dr. Jerry Cook
Former Superintendent, Duncanville ISD
What Is Communication?
"The two words 'information' and 'communication' are often used interchangeably, but they signify quite different things. Information is giving out; communication is getting through."
-Sydney J. Harris
Now available! The new book by WordSmooth owner Patty Bates-Ballard and co-author Gregory Smith: Navigating Diversity
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214-367-7513
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